Compliance· 7 min read

Do AI Scribes Train Their AI on Your Therapy Notes?

Some AI scribes train their models on your session data — often by default. Here's exactly which platforms retain transcripts, what 'de-identified' really means, and how to check before you record.

Some do, some don't. As of June 2026, SimplePractice retains de-identified session transcripts by default to improve its AI features, and Mentalyc anonymizes sessions to train its models. Others — including Nabla and Eclio — don't train on your data at all. Always read the terms before you record.

Which AI scribes train on your session data?

The practice is more common than most therapists realize. The key question isn't whether a tool is "HIPAA compliant" — it's whether your sessions are used to improve the vendor's AI, and whether that happens by default or only with your explicit opt-in.

PlatformTrains AI on your data?Default settingNotes

|---|---|---|---|

SimplePractice (Note Taker)Yes — retains de-identified transcripts**On by default** (opt-out)Announced June 2026, effective June 16, 2026
Nabla CopilotNo training on patient dataN/A~14-day retention, then deleted
Eclio**Never**N/AYou keep full ownership; no model training, ever

What SimplePractice actually announced

In a June 2026 email to users, SimplePractice wrote that starting June 16, 2026 it would "begin retaining session transcripts that are de-identified… and de-coupled from any connection between the clinician and the client." The stated goal: "to continuously improve existing and upcoming AI features." For Note Taker users, retention is enabled by default, with opt-out options.

Why "de-identified" doesn't fully solve it

De-identification strips the 18 HIPAA Safe Harbor identifiers (name, email, dates…). But the clinical content of a session — what was said, the emotional arc, the themes — is still being fed into a model. For many therapists, that's the part that feels like a breach of the therapeutic frame, identifiers or not. (More on this in Is de-identified therapy data really anonymous?.)

How to check if a tool trains on your data

  1. Search the Terms of Service for "license," "derivative works," and "improve our services."
  2. Search the Privacy Policy for "train," "model," and "machine learning."
  3. Check whether data use is opt-in or opt-out — opt-out by default is a red flag.
  4. Confirm what happens to your data after you cancel. (See GDPR for therapists storing notes abroad.)

A 2023 FTC settlement fined BetterHelp $7.8 million for mishandling sensitive mental-health data (FTC, 2023) — proof that "we're compliant" claims don't always hold up.

Where Eclio stands

Eclio never trains any AI model on your sessions, notes, or client data — not anonymized, not "de-coupled," not ever. You retain full ownership of every note, and you can delete everything permanently at any time. We're also building the first commercial local AI scribe, where transcription and note generation run entirely on your computer so data never reaches a server in the first place.

Frequently Asked Questions

Does SimplePractice use my therapy notes to train AI?

Yes. As of June 16, 2026, SimplePractice retains de-identified session transcripts by default to improve its AI features. Note Taker users are opted in automatically, with opt-out options available.

Does Mentalyc train on my session data?

Yes. Mentalyc anonymizes sessions to train its models and, per its terms, claims rights to the anonymized data and the models built from it.

Which AI scribes do not train on patient data?

Nabla Copilot does not train on patient data and deletes transcripts after about 14 days. Eclio never trains any model on your data and lets you keep full ownership.

Is de-identified data safe to share with an AI vendor?

De-identification reduces risk but the clinical content of the session is still used. If that concerns you, choose a tool that doesn't train on your data at all, or a local on-device tool.

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